Who We Are
At Customer Operations, we put our customers at center stage. We are a team of customer support representatives, field service technicians, and order managers who ensure customer satisfaction around the EGYM Ecosystem.
Eaten cakes - every week is cake week!
What We Do
It is our mission to help our customers understand EGYM's products and services. Day after day, we do our best to provide the best experience for our customers. We help our customers by processing their orders and making sure we deliver the products they want on time. Our service and support teams take care of every request from our customers - whether by phone, email or on-site.
Meet Some of the Team
This is Raul
"Coming to EGYM every morning feels great, it's a very nice atmosphere with cool people. And because I love sports, I enjoy the Fitness Friday and the gym in the office, so it's great."
Raul - Head of Customer Management (Software)
Get to know Jasmin
"What excites me about my job is being a real part of the growth of the company. It is desired to bring in ideas and that is what drives me and brings me motivation and energy every day."
Jasmin - Head of Customer Management (Hardware)