Set up for success
When you choose EGYM, you’re not just buying products – you’re getting complete support from day one through our proven Success Model.
Complete support from day one with our proven Success Model.
Build a future-proof club
Long-term success means more than great equipment – it’s about meeting evolving member needs. EGYM gives you the edge with a smart, connected ecosystem that boosts retention, streamlines operations, and drives revenue. Our proven three-pillar model sets you up for scalable growth and ensures you get the most from your investment.
Strategy & floor planning
Success isn’t just about quipment – it’s about creating a workout experience that sets your gym apart. That’s why we start with a strategy session to understand your vision. Then we support you with floor planning and optimizing workflows to bring your vision to life. But we don’t stop there: we also support your internal and external communication to promote the new area and ensure members engage with it from day one.
Onboarding & training
We support the implementation of your EGYM solution with foundational training and expert onboarding guidance for you and your team, and during your EGYM launch week, we’re on-site to help onboard your members. As members’ needs evolve, we continuously enhance your solution – from software updates to new machines and additional training.
Ongoing solution support
With EGYM, you're investing in a reliable, seamless solution. Our equipment is engineered for precision, and is supported by a dedicated service team to ensure minimal downtime. And for even greater security – including financial peace of mind – our Service Agreements extend your coverage beyond the warranty for complete confidence in your investment.
Why gyms partner with EGYM
50% more revenue per upsell
"Our partnership with EGYM has been a success for both our members and our business."
– Michelle Wong, COO, Active Wellness
"Our partnership with EGYM has been a success for both our members and our business."
– Michelle Wong, COO, Active Wellness
